Frequently Asked Questions
Everything you need to know about shopping with Showcase.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly to your door.
Do you ship internationally?
Currently, Showcase ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Are the products on Showcase covered by a warranty?
Most of our products come with a 1-year manufacturer's warranty against defects. Please check the specific product page for detailed warranty information.